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MobiTracker FAQ

General FAQ

Q: What's the point?

A: MobiTracker isn't designed to help you find new handles. Its purpose is to help verify that the people you're embarking on an adventure with or forming/joining an organization with are trustworthy and don't have malicious intent. It can also be used to make a judgment on who is better suited for a task, because there are only so many seats in a ship, make sure you're filling them with the right people.

Q: Do you store our information?

A: No. The information isn't viewable by any of the websites team. The only information that is viewable by the team is the RSI Handle and the reviews. (This is your public displayed ingame name) While the website does encrypt the email and password you use to login to mobiTracker, this doesn't need to be the same information as your RSI login credentials and we encourage users to use different information. The email you provide us is only stored for password retrieval purposes and is not used in any capacity.

Q: Why do I need to give you my email?

A: Again, this email address is only for password retrieval purposes. Because you can only create one account linked to your RSI Handle you won't be able to use mobiTracker if you lose the login information associated with it. Thus we found it was necessary to find a way for people to find/retrieve their passwords.

Q: How do you prevent RSI Developers or high profile RSI Handles from being stolen?

A: Developer RSI handles have a unique identifier built-in. This means that our website can prevent those accounts from being created. Nobody will be able to create an account using a developer's RSI handle. ( Sorry CIG :( ) For other accounts, if you believe that someone has stolen your account or is using a high profile handle that isn't the rightful owner, just contact us at admin@mobiTracker.co and we will have a mobiTracker moderator send them a message on the RSI website to confirm they are the rightful owner. Until we get a response, that account will be locked from being used. Any reviews written by fake profiles will be removed.

Q: What happens if someone changes their RSI Handle?

A: Fortunately we've developed a way for mobitracker to identify users who have changed their name when they are searched. All previous reviews and ownership of reviews of the previous handle is transferred to the new handle automatically.

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